We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for exchange or store credit. To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging, and you’ll need the receipt or proof of purchase. To start a return, contact us at johanna@lightandgracedesign.com. If accepted, we’ll send you a return shipping label along with instructions on how and where to send your package; items sent back without first requesting a return will not be accepted. Please inspect your order upon arrival and contact us right away if an item is defective, damaged, or incorrect, so we can make it right. We cannot accept returns on sale items or gift cards. The fastest way to get what you want is to return the item you have, and once that return is accepted, make a separate purchase for the new item. We currently offer returns in the form of exchange or store credit only.